This privacy statement concerns this website which is owned and operated by Drake Real Estate Pty Ltd trading as Drake Real Estate.
1. Introduction & Purpose of this Policy
1.1 Drake Real Estate Pty Ltd provides real estate services including Residential Property Sales, Residential Property Management services and Casual Leasing Services.
3. What is personal information?
Personal information is any information that can be used to identify you. This includes any information or an opinion about you (including information or an opinion forming part of a database), whether true or not, and no matter how the information or opinions are recorded. The information may be collected from you directly or provided to us by another party.
4. Why do we collect personal information?
4.1 We collect personal information from you for the following purposes:
4.2 We may also collect, hold, use and/or disclose personal information if you consent or if required or authorised under law.
5. What personal information do we collect?
5.1 We collect personal information that is reasonably necessary for one or more of its functions or activities.
5.2 The type of information that we collect and hold may depend on your relationship with us. For example:
5.3 Candidate: if you are a candidate seeking employment with us, we may collect and hold information including your name, address, email address, contact telephone number, gender, age, employment history, references, resume, medical history, emergency contact, taxation details, qualifications, payment details and drivers licencing details, car registration and insurance details.
5.4 Customer: if you are a customer of the Company, the Company may collect and hold information including your name, address, email address, contact telephone number, gender, property requirements, taxation details and bank account details.
5.5 Supplier: if you are a supplier of the Company, the Company may collect and hold information including your name, address, email address, contact telephone number, business records, billing information, information about goods and services supplied by you and your insurance details.
5.6 If you feel that the personal information that we are requesting at any point is not information that you wish to provide, please feel free to raise this with us.
6. Employee records
6.1 This policy does not apply to the collection, holding, use or disclosure of personal information that is an employee record.
6.2 An employee record is a record of personal information relating to the employment of an employee. Examples of personal information relating to the employment of the employee include, but are not limited to, health information and information about the engagement, training, disciplining, resignation, termination, terms and conditions of employment of the employee.
7. How do we collect and hold personal information
7.1 We must collect personal information only by lawful and fair means. We will collect personal information directly from you if it is reasonable or practicable to do so.
7.2 We may collect personal information in a number of ways, including without limitation:
7.3 When we collect personal information about you through publicly available information sources, such information will be managed in accordance with the APPs.
7.4 Unsolicited personal information is personal information that we receive which we did not solicit. Unless we determine that we could have collected the personal information in line with the APPs or the information is contained within a Commonwealth record, we must destroy the information to ensure it is de-identified.
8. How do we use your personal information?
8.2 We will not use your personal information for any purpose for which you would not reasonably expect us to use it for. Additionally, we will not disclose your sensitive information without your consent, unless there is a need to disclose such information in accordance with the Privacy Act or to comply with any other regulatory requirement.
9. Is personal information used for direct marketing?
9.1 We may use or disclose personal information (other than sensitive information) about you for the purpose of direct marketing (for example, advising you of new goods and/or services being offered by us).
9.2 We may use or disclose sensitive information about you for the purpose of direct marketing if you have consented to the use or disclosure of the information for that purpose.
9.3 You can opt out of receiving direct marketing communications from the Company by contacting the Privacy Officer in writing at Shop 2, 20 Waterloo Street, Narrabeen, NSW 2101 or, where available, accessing the Company’s website and unsubscribing appropriately.
10. What happens if you do not provide your personal information?
10.1 You are not obliged to give us your personal information. If you would like to access any of our services on an anonymous basis or using a pseudonym, we will take reasonable steps to comply with your request. However, we will require you to identify yourself if:
10.2 Please be aware that your request to be anonymous or to use a pseudonym may affect our ability to provide you with the requested services. For example, your ability to bid for a property at auction.
11. When do we disclose your personal information?
11.1 You acknowledge and agree that we may disclose your personal information for any of the purposes for which it is was collected, as indicated under paragraph 4 of this policy, or where it is under a legal duty to do so.
11.2 Disclosure will usually be internally and to related entities or to third parties such as contracted service suppliers.
11.3 Before we disclose personal information about you to a third party, we will take steps as are reasonable in the circumstances to ensure that the third party does not breach the APPs in relation to the information.
12. Access to your personal information
12.1 If we hold personal information about you, you may request access to that information by putting the request in writing and sending it to the Privacy Officer. We will respond to any request within a reasonable period, and a charge may apply for giving access to the personal information.
12.2 There are certain circumstances in which we may refuse to grant you access to the personal information. In such situations we will give you written notice that sets out:
13. Correction of your personal information
13.1 If we hold personal information that is inaccurate, out-of-date, incomplete, irrelevant or misleading, we must take steps as are reasonable to correct the information.
13.2 If we hold personal information and you make a request in writing addressed to the Privacy Officer to correct the information, we must take steps as are reasonable to correct the information and we will respond to any request within a reasonable period.
13.3 There are certain circumstances in which we may refuse to correct the personal information. In such situations we will give you written notice that sets out:
13.4 If we correct personal information that it has previously supplied to a third party and you request us to notify the third party of the correction, we will take such steps as are reasonable to give that notification unless impracticable or unlawful to do so.
14. Integrity and security of your personal information
14.1 We will take such steps (if any) as are reasonable in the circumstances to ensure that the personal information that we:
14.2 We will take steps as are reasonable in the circumstances to protect the personal information from misuse, interference, loss and from unauthorised access, modification or disclosure.
14.3 If we hold personal information, it no longer needs the information for any purpose for which the information may be used or disclosed, the information is not contained in any Commonwealth record and we are not required by law to retain the information, it will take such steps as are reasonable in the circumstances to destroy the information or to ensure it is de-identified.
15.1 You have a right to complain about our handling of your personal information if you believe we have breached the APPs.
15.2 If you wish to make such a complaint to us, you should first contact the Privacy Officer in writing. Your complaint will be dealt with in accordance with our complaints procedure and we will provide a response within a reasonable period.
15.3 If you are unhappy with our response to your complaint, you may refer your complaint to the Office of the Australian Information Commissioner.
16. Privacy Officer contact details:
Our Privacy Officer can be contacted in the following ways:
a)Telephone number: 02 9913 3733
b)Email address:firstname.lastname@example.org .au
c)Postal address: Drake Real Estate, Shop 2 20 Waterloo Street, Narrabeen NSW 2101
Personal pronouns: except where the context otherwise provides or requires:
All material available from Drake Real Estate’s website is copyright material under the ownership of Drake Real Estate Pty Ltd trading as Drake Real Estate. Aside from fair dealing permitted by the Copyright Act 1968, visitors are granted permission to download or display this website’s material for private purposes only, in keeping that they abide with the disclaimer above. For use of copyright material beyond privacy or research purposes, a written expression of the request of permission must be sought from Drake Real Estate’s. if permission is given by Drake Real Estate, material may be reproduced with the copyright owner’s name and interest acknowledged. Upon the reproduction of information, it is your assumed responsibility to ensure the accuracy of material at any time, as it is subject to change without notice as outlined above.